Last reviewed: May 18, 2026

Travel Insurance Review

Travelex Insurance Travel Insurance Review

Travelex Insurance is a family-friendly travel insurance with kids covered free on most plans and 24/7 travel assistance. Below, QuoteYeti's editorial team breaks down where Travelex Insurance actually wins for travelers and where it falls behind — using real ratings, real pricing, and direct comparisons.

Founded
1996

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Compare Travelex Insurance against the travel carriers we've reviewed.

Key takeaways

Travelex Insurance ranks #2 for affordability among major travel insurance carriers, with average rates of $32 per trip monthly.

— QuoteYeti editorial team
  1. 02 Customer experience ranks #1 based on J.D. Power scores, NAIC complaint data, and online sentiment.
  2. 03 Coverage breadth scores #2 — see the coverage section below for which add-ons set Travelex Insurance apart.

Travelex Insurance ratings

Overall score National rank · #1
Customer experience 5.00/5
Coverage breadth 4.85/5
Affordability 4.85/5
  • Customer experience National rank #1
  • Coverage breadth National rank #2
  • Affordability National rank #2

How much does Travelex Insurance cost?

Travelex Insurance travel insurance costs travelers $32 per trip monthly on average, or Per trip annually — Varies by trip compared to the national average. Actual rates vary significantly based on your profile, location, and coverage selections. Use the cost-by-category table below to see how Travelex Insurance typically prices different traveler profiles.

Avg monthly

$32 per trip

Avg annual

Per trip

vs. national avg

Varies by trip

Rates by category

Category Minimum coverage Full coverage Rank
Low-risk travelers $27 $32 per trip #2
Average travelers $32 $37 #2
Higher-risk travelers $45 $51 #3
Travelex Insurance earns #1 overall in our travel rankings — the kind of performance that rewards a closer look, not a coin flip.
— What we'd choose

Travelex Insurance reputation

Travelex Insurance ranks #1 in QuoteYeti's customer experience study for travel insurance. The score blends J.D. Power survey data, NAIC complaint ratios (0.38 versus an industry-wide 1.00 average), and member sentiment from public review sources. Customers consistently praise Travelex Insurance for responsive service and smooth claims experiences.

Step 01

Buying process

Buying coverage from Travelex Insurance is a strong experience for most travelers. The quoting process is primarily online with phone support available for complex situations.

Step 02

Policy management

Day-to-day policy management at Travelex Insurance is straightforward, with self-service through both the mobile app and web portal. Members typically rate the digital experience as competent if not standout.

Step 03

Claims experience

Claims handling at Travelex Insurance is consistently strong, with NAIC complaint data well below the industry average and J.D. Power scores reflecting member satisfaction. For straightforward claims (windshield repairs, minor incidents), most travelers report fast resolution. Complex claims requiring extensive investigation can take longer.

Independent industry ratings

Independent ratings from major financial-strength and customer-satisfaction agencies:

Source Score Overview
AM Best Financial Strength 1 A.M. Best Insurance-industry credit rating agency since 1899. A++ is the highest financial-strength grade. A (Excellent) Excellent ability to meet financial obligations
S&P Global Financial Strength 2 S&P Global Standard & Poor's Global Ratings. Insurance financial-strength grades from AAA (strongest) to D. A Strong capacity to meet financial commitments
J.D. Power Claims Satisfaction 3 J.D. Power Consumer satisfaction surveys with 12,000+ policyholders annually. Scores run 0–1000; above 800 is considered excellent. Not surveyed Not included in J.D. Power's claims study
NAIC Complaint Ratio 4 NAIC National Association of Insurance Commissioners. Their complaint index is 1.0 = average; lower is better. 0.38 Substantially fewer complaints than expected for company size

Travelex Insurance discounts

Travelex Insurance offers 2 discounts to help reduce your premium:

Discount Average savings Eligibility
Kids Free Variable Children covered free on certain Travel Select plans
Group Travel Variable Discounts for groups of 10+ travelers

Travelex Insurance coverage options

Travelex Insurance offers a comprehensive coverage menu typical of major travel insurance carriers, with several add-ons that set it apart from competitors. The table below details the main add-ons available.

Add-on coverage What it covers Key features
Cancel For Any Reason (CFAR) Trip cancellation for any reason, even non-medical Must purchase soon after initial trip deposit
Adventure Sports Coverage for high-risk activities like skiing or scuba Optional add-on for adventure travelers
Rental Car Damage Damage to rental cars during the trip Available as add-on

Pros and cons

Ordered by impact. The top item in each column is the one we'd weight heaviest in a recommendation.

What's working

  • Top pro Kids covered free on some Travel Select plans
  • Optional Cancel For Any Reason (CFAR) upgrade
  • 24/7 travel assistance worldwide
  • Trip Select and Trip Basic plans for different needs
  • Strong reputation for claims handling

What's not

  • Top con Pre-existing condition waivers have strict timing requirements
  • Cancel For Any Reason upgrade requires booking soon after deposit
  • Customer service varies by plan tier
  • Some adventure activities excluded from standard plans

Our verdict

The bottom line

Travelex Insurance earns an overall score of 4.5/5 in QuoteYeti's travel insurance provider rankings. The carrier ranks #1 nationally, with particular strength in affordability.

Travelex Insurance is best suited for travelers who prioritize the lowest possible rate. Pre-existing condition waivers have strict timing requirements is the most common drawback to weigh against the strengths.

As always, compare quotes from multiple insurers before committing. The right carrier depends on your specific profile — driving record, claims history, location, and coverage needs all shift the math.

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Frequently asked questions

Is Travelex Insurance a good travel insurance company?

Travelex Insurance is a legitimate travel insurance carrier with a financial-strength rating of A (Excellent). It ranks #1 overall and #2 in affordability in QuoteYeti's editorial comparison of major travel insurance providers.

How much does Travelex Insurance travel insurance cost?

Travelex Insurance averages $32 per trip monthly (Per trip annually) — Varies by trip versus the national average. Your actual rate depends on your profile, location, and coverage choices. Use the cost-by-category table above to see how Travelex Insurance typically prices different travelers.

What discounts does Travelex Insurance offer?

Travelex Insurance offers 2 primary discounts, including Kids Free, Group Travel. See the full discount table above for eligibility and average savings.

Does Travelex Insurance have good claims handling?

Travelex Insurance's NAIC complaint ratio is 0.38 (1.00 is the industry average, so lower is better). This is well below the average — meaning fewer customer complaints relative to volume. J.D. Power claims scores rate Not surveyed.

Should I choose Travelex Insurance or a competitor?

Travelex Insurance is strongest for travelers who want the lowest rates. Compare quotes from at least three carriers — Travelex Insurance's rates and offerings vary significantly based on your specific profile, and the carrier that fits best can differ for travelers in different situations.

How we rated Travelex Insurance

QuoteYeti's travel insurance rankings are designed to surface where each carrier actually wins and loses. We don't accept payment for ranking placement, and our methodology is published in full so you can audit how we reach our conclusions.

60%

Cost

We compare quotes across multiple travelers profiles, measuring how competitively each carrier prices its policies against local and national competitors. Data is normalized to comparable coverage levels.

30%

Customer satisfaction

We analyze customer feedback from J.D. Power member studies, NAIC complaint ratios, AM Best ratings, and public review sources to assess overall service quality and claims handling.

10%

Coverage breadth

We evaluate each carrier's coverage menu, scoring the variety of available endorsements, unique features, and gap-filling options.

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