Key takeaways
Progressive ranks #4 for affordability among major renters insurance carriers, with average rates of $10 monthly.
— QuoteYeti editorial team
- 02 Customer experience ranks #6 based on J.D. Power scores, NAIC complaint data, and online sentiment.
- 03 Coverage breadth scores #6 — see the coverage section below for which add-ons set Progressive apart.
Progressive ratings
How much does Progressive cost?
Progressive renters insurance costs renters $10 monthly on average, or $120 annually — -20% compared to the national average. Actual rates vary significantly based on your profile, location, and coverage selections. Use the cost-by-category table below to see how Progressive typically prices different renter profiles.
Avg monthly
$10
Avg annual
$120
vs. national avg
-20%
How Progressive compares
−20% below the national average for comparable coverage.
Rates by category
| Category | Minimum coverage | Full coverage | Rank |
|---|---|---|---|
| Low-risk renters | $9 | $10 | #4 |
| Average renters | $10 | $12 | #4 |
| Higher-risk renters | $14 | $16 | #5 |
Progressive earns #6 overall in our renters rankings — the kind of performance that rewards a closer look, not a coin flip.
Progressive reputation
Progressive ranks #6 in QuoteYeti's customer experience study for renters insurance. The score blends J.D. Power survey data, NAIC complaint ratios (1.04 versus an industry-wide 1.00 average), and member sentiment from public review sources. Customer feedback is mixed; some praise specific service areas while others report frustration with claims complexity.
Step 01
Buying process
Buying coverage from Progressive has been generally adequate, though not without friction for most renters. The quoting process is primarily online with phone support available for complex situations.
Step 02
Policy management
Day-to-day policy management at Progressive varies in quality — the mobile experience is reasonable, but complex changes often require phone or agent support. The mobile app is rated among the best in its category.
Step 03
Claims experience
Claims handling at Progressive is mixed — NAIC complaint data is somewhat elevated, suggesting friction in some claim scenarios. For straightforward claims (windshield repairs, minor incidents), most renters report fast resolution. Complex claims requiring extensive investigation can take longer.
Independent industry ratings
Independent ratings from major financial-strength and customer-satisfaction agencies:
| Source | Score | Overview |
|---|---|---|
| AM Best Financial Strength 1 A.M. Best Insurance-industry credit rating agency since 1899. A++ is the highest financial-strength grade. | A+ (via ASI) | Superior ability to meet financial obligations |
| S&P Global Financial Strength 2 S&P Global Standard & Poor's Global Ratings. Insurance financial-strength grades from AAA (strongest) to D. | AA (via underwriting partner) | Very strong capacity to meet financial commitments |
| J.D. Power Claims Satisfaction 3 J.D. Power Consumer satisfaction surveys with 12,000+ policyholders annually. Scores run 0–1000; above 800 is considered excellent. | Not surveyed for renters | Below industry average |
| NAIC Complaint Ratio 4 NAIC National Association of Insurance Commissioners. Their complaint index is 1.0 = average; lower is better. | 1.04 | More complaints than expected — investigate before purchasing |
Progressive discounts
Progressive offers 3 discounts to help reduce your premium:
| Discount | Average savings | Eligibility |
|---|---|---|
| Multi-Policy Bundle | Up to 12% | Bundle renters with Progressive auto |
| Quote and Pay Online | Up to 7% | Complete quote and policy purchase entirely online |
| Multi-Policy Loyalty | Variable | Long-term continuous bundling |
Progressive coverage options
Progressive offers a comprehensive coverage menu typical of major renters insurance carriers, with several add-ons that set it apart from competitors. The table below details the main add-ons available.
| Add-on coverage | What it covers | Key features |
|---|---|---|
| Personal Property Replacement Cost | Replaces items at today's value, not depreciated | Strong endorsement option |
| Scheduled Personal Property | High-value items above standard limits | Required for jewelry, art, or electronics over policy limit |
Pros and cons
Ordered by impact. The top item in each column is the one we'd weight heaviest in a recommendation.
What's working
- Top pro Easy bundle with Progressive auto insurance
- HomeQuote Explorer® comparison tool
- Online quote and binding
- Strong digital tools and self-service
- Underwritten by ASI — financially strong
What's not
- Top con Coverage limits can be lower than dedicated renters carriers
- Customer satisfaction for renters less established
- Bundling discount weaker than some competitors
- Less specialized renters expertise than top carriers
Our verdict
The bottom line
Progressive earns an overall score of 4.2/5 in QuoteYeti's renters insurance provider rankings. The carrier ranks #6 nationally, with particular strength in specific specialty areas.
Progressive is best suited for renters who want a balance of price and service from an established carrier. Coverage limits can be lower than dedicated renters carriers is the most common drawback to weigh against the strengths.
As always, compare quotes from multiple insurers before committing. The right carrier depends on your specific profile — driving record, claims history, location, and coverage needs all shift the math.
Frequently asked questions
Is Progressive a good renters insurance company?
Progressive is a legitimate renters insurance carrier with a financial-strength rating of A+ (via ASI). It ranks #6 overall and #4 in affordability in QuoteYeti's editorial comparison of major renters insurance providers.
How much does Progressive renters insurance cost?
Progressive averages $10 monthly ($120 annually) — -20% versus the national average. Your actual rate depends on your profile, location, and coverage choices. Use the cost-by-category table above to see how Progressive typically prices different renters.
What discounts does Progressive offer?
Progressive offers 3 primary discounts, including Multi-Policy Bundle, Quote and Pay Online, Multi-Policy Loyalty. See the full discount table above for eligibility and average savings.
Does Progressive have good claims handling?
Progressive's NAIC complaint ratio is 1.04 (1.00 is the industry average, so lower is better). This is above the industry average, suggesting some friction in claims for some customers. J.D. Power claims scores rate Not surveyed for renters.
Should I choose Progressive or a competitor?
Progressive is strongest for renters who want established carrier reliability. Compare quotes from at least three carriers — Progressive's rates and offerings vary significantly based on your specific profile, and the carrier that fits best can differ for renters in different situations.
How we rated Progressive
QuoteYeti's renters insurance rankings are designed to surface where each carrier actually wins and loses. We don't accept payment for ranking placement, and our methodology is published in full so you can audit how we reach our conclusions.
60%
Cost
We compare quotes across multiple renters profiles, measuring how competitively each carrier prices its policies against local and national competitors. Data is normalized to comparable coverage levels.
30%
Customer satisfaction
We analyze customer feedback from J.D. Power member studies, NAIC complaint ratios, AM Best ratings, and public review sources to assess overall service quality and claims handling.
10%
Coverage breadth
We evaluate each carrier's coverage menu, scoring the variety of available endorsements, unique features, and gap-filling options.