Key takeaways
Thimble ranks #1 for affordability among major business insurance carriers, with average rates of $17 monthly.
— QuoteYeti editorial team
- 02 Customer experience ranks #4 based on J.D. Power scores, NAIC complaint data, and online sentiment.
- 03 Coverage breadth scores #5 — see the coverage section below for which add-ons set Thimble apart.
Thimble ratings
How much does Thimble cost?
Thimble business insurance costs small business owners $17 monthly on average, or $204 annually — On-demand pricing compared to the national average. Actual rates vary significantly based on your profile, location, and coverage selections. Use the cost-by-category table below to see how Thimble typically prices different small business profiles.
Avg monthly
$17
Avg annual
$204
vs. national avg
On-demand pricing
Rates by category
| Category | Minimum coverage | Full coverage | Rank |
|---|---|---|---|
| Low-risk small business owners | $14 | $17 | #1 |
| Average small business owners | $17 | $20 | #1 |
| Higher-risk small business owners | $24 | $27 | #2 |
Thimble earns #3 overall in our business rankings — the kind of performance that rewards a closer look, not a coin flip.
Thimble reputation
Thimble ranks #4 in QuoteYeti's customer experience study for business insurance. The score blends J.D. Power survey data, NAIC complaint ratios (0.48 versus an industry-wide 1.00 average), and member sentiment from public review sources. Customer feedback is mixed; some praise specific service areas while others report frustration with claims complexity.
Step 01
Buying process
Buying coverage from Thimble has been generally adequate, though not without friction for most small business owners. The quoting process is primarily online with phone support available for complex situations.
Step 02
Policy management
Day-to-day policy management at Thimble varies in quality — the mobile experience is reasonable, but complex changes often require phone or agent support. Members typically rate the digital experience as competent if not standout.
Step 03
Claims experience
Claims handling at Thimble is consistently strong, with NAIC complaint data well below the industry average and J.D. Power scores reflecting member satisfaction. For straightforward claims (windshield repairs, minor incidents), most small business owners report fast resolution. Complex claims requiring extensive investigation can take longer.
Independent industry ratings
Independent ratings from major financial-strength and customer-satisfaction agencies:
| Source | Score | Overview |
|---|---|---|
| AM Best Financial Strength 1 A.M. Best Insurance-industry credit rating agency since 1899. A++ is the highest financial-strength grade. | A (via Markel) | Excellent ability to meet financial obligations |
| S&P Global Financial Strength 2 S&P Global Standard & Poor's Global Ratings. Insurance financial-strength grades from AAA (strongest) to D. | AA- (via Markel) | Very strong capacity to meet financial commitments |
| J.D. Power Claims Satisfaction 3 J.D. Power Consumer satisfaction surveys with 12,000+ policyholders annually. Scores run 0–1000; above 800 is considered excellent. | Not surveyed | Not included in J.D. Power's claims study |
| NAIC Complaint Ratio 4 NAIC National Association of Insurance Commissioners. Their complaint index is 1.0 = average; lower is better. | 0.48 | Substantially fewer complaints than expected for company size |
Thimble discounts
Thimble offers 1 discounts to help reduce your premium:
| Discount | Average savings | Eligibility |
|---|---|---|
| Annual Plan | Variable | Upgrade from on-demand to annual coverage for ongoing savings |
Thimble coverage options
Thimble offers a comprehensive coverage menu typical of major business insurance carriers, with several add-ons that set it apart from competitors. The table below details the main add-ons available.
| Add-on coverage | What it covers | Key features |
|---|---|---|
| General Liability | Third-party bodily injury and property damage from your work | Standard for contractors and event-based businesses |
| Professional Liability (E&O) | Errors and omissions in your services | Available as an add-on for consulting and advisory work |
| Equipment Coverage | Tools and equipment used in your business | Add-on for trades and equipment-heavy industries |
Pros and cons
Ordered by impact. The top item in each column is the one we'd weight heaviest in a recommendation.
What's working
- Top pro On-demand coverage by the hour, day, or month
- Cancel anytime without long-term commitments
- Free Certificates of Insurance included with every policy
- Ideal for contractors, event-based work, and side gigs
- Quote and bind in under 60 seconds via mobile app
What's not
- Top con Not designed for businesses needing year-round continuous coverage
- Coverage limits typically lower than annual policies
- Fewer industries supported than full-service carriers
- Premium per hour/day can be higher than annual policy equivalent
Our verdict
The bottom line
Thimble earns an overall score of 4.3/5 in QuoteYeti's business insurance provider rankings. The carrier ranks #3 nationally, with particular strength in affordability.
Thimble is best suited for small business owners who prioritize the lowest possible rate. Not designed for businesses needing year-round continuous coverage is the most common drawback to weigh against the strengths.
As always, compare quotes from multiple insurers before committing. The right carrier depends on your specific profile — driving record, claims history, location, and coverage needs all shift the math.
Frequently asked questions
Is Thimble a good business insurance company?
Thimble is a legitimate business insurance carrier with a financial-strength rating of A (via Markel). It ranks #3 overall and #1 in affordability in QuoteYeti's editorial comparison of major business insurance providers.
How much does Thimble business insurance cost?
Thimble averages $17 monthly ($204 annually) — On-demand pricing versus the national average. Your actual rate depends on your profile, location, and coverage choices. Use the cost-by-category table above to see how Thimble typically prices different small business owners.
What discounts does Thimble offer?
Thimble offers 1 primary discounts, including Annual Plan. See the full discount table above for eligibility and average savings.
Does Thimble have good claims handling?
Thimble's NAIC complaint ratio is 0.48 (1.00 is the industry average, so lower is better). This is well below the average — meaning fewer customer complaints relative to volume. J.D. Power claims scores rate Not surveyed.
Should I choose Thimble or a competitor?
Thimble is strongest for small business owners who want the lowest rates. Compare quotes from at least three carriers — Thimble's rates and offerings vary significantly based on your specific profile, and the carrier that fits best can differ for small business owners in different situations.
How we rated Thimble
QuoteYeti's business insurance rankings are designed to surface where each carrier actually wins and loses. We don't accept payment for ranking placement, and our methodology is published in full so you can audit how we reach our conclusions.
60%
Cost
We compare quotes across multiple small business owners profiles, measuring how competitively each carrier prices its policies against local and national competitors. Data is normalized to comparable coverage levels.
30%
Customer satisfaction
We analyze customer feedback from J.D. Power member studies, NAIC complaint ratios, AM Best ratings, and public review sources to assess overall service quality and claims handling.
10%
Coverage breadth
We evaluate each carrier's coverage menu, scoring the variety of available endorsements, unique features, and gap-filling options.