Auto Insurance Comparison
Progressive vs The General
Side-by-side comparison of Progressive vs The General auto insurance — ratings, cost, coverage, customer experience, pros, cons. No sales pitch, just the research.
Quick verdict
Progressive comes out clearly ahead The General in our overall scoring — but each carrier wins on different dimensions. See the breakdown below before deciding.
Head-to-head
Overall scores, key facts, and what each is known for.
| Progressive | The General | |
|---|---|---|
| Overall score | 4.22 /5 ★★★★★ Highest overall | 3.25 /5 ★★★★★ |
| National rank | #5 | — |
| Best for | Progressive is the fifth-best car insurance overall with strong telematics savings and pioneering comparison-rate quoting | The General writes non-standard auto insurance for drivers who can't easily get coverage from mainstream carriers |
| Read full review | Progressive review → | The General review → |
Rating breakdown
How each carrier scores on the dimensions we weight.
| Category | Progressive | The General |
|---|---|---|
| Customer experience | 4.40 · #5 | 3.00 |
| Coverage breadth | 4.70 · #3 | 3.00 |
| Affordability | 4.55 · #4 | 3.80 |
Pros and cons, side by side
What each carrier wins on, and where each one falls short.
Progressive
Full review →Pros
- Snapshot® usage-based program offers up to 30% discount for safe drivers
- Name Your Price® tool helps build coverage to fit budgets
- Strong multi-policy discount for bundling home and auto
- Wide availability across all 50 states with strong digital tools
- Robust comparison-quote tool shows competitor rates side-by-side
Cons
- Rates often increase at first renewal after introductory pricing
- Snapshot can also raise rates for risky driving habits like hard braking
- Mixed customer reviews on claims resolution speed
- Less competitive pricing for drivers with multiple incidents on record
The General
Full review →Pros
- Strong specialization in non-standard risk — accepts drivers others reject
- Quick online quotes including SR-22 filings
- Available in 45 states, broader than most non-standard competitors
- Affordable for high-risk profiles that mainstream carriers price out
Cons
- Customer satisfaction and claims experience trend below industry averages
- Standard-risk drivers will pay more here than at mainstream carriers
- Coverage menu is intentionally minimal — limited add-on options
Coverage at a glance
What each carrier offers in standard policies.
Progressive
Progressive offers a comprehensive coverage menu typical of major car insurance carriers, with several add-ons that set it apart from competitors. The table below details the main add-ons available.
Add-on coverage
- Loan/Lease Payoff — Gap between your car's value and the remaining loan balance after a total loss
- Rental Car Reimbursement — Rental costs while your vehicle is repaired from a covered loss
- Custom Parts and Equipment Value — Aftermarket parts and equipment up to selected limits
- Pet Injury Coverage — Veterinary bills for pets injured in a covered accident
The General
The bottom line
Progressive
Progressive earns an overall score of 4.22/5 in QuoteYeti's car insurance provider rankings. The carrier ranks #5 nationally, with particular strength in coverage breadth.
Progressive is best suited for drivers who want a balance of price and service from an established carrier. Rates often increase at first renewal after introductory pricing is the most common drawback to weigh against the strengths.
As always, compare quotes from multiple insurers before committing. The right carrier depends on your specific profile — driving record, claims history, location, and coverage needs all shift the math.
The General
If you've been denied by mainstream carriers or need SR-22 filing, The General is a legitimate option. If you're a standard-risk driver, you're paying for risk pooling you don't need — get quotes from GEICO and Progressive first.
Read the full The General reviewBefore you decide
Rankings are a starting point — your profile decides the rest.
These scores reflect our editorial research across cost, coverage, and customer experience. The right carrier for you still depends on your record, location, and vehicle, so read the full reviews before you commit.