Auto Insurance Comparison
State Farm vs Progressive vs NJM
Side-by-side comparison of State Farm vs Progressive vs NJM auto insurance — ratings, cost, coverage, customer experience, pros, cons. No sales pitch, just the research.
Quick verdict
State Farm edges ahead NJM and Progressive in our overall scoring — but each carrier wins on different dimensions. See the breakdown below before deciding.
Head-to-head
Overall scores, key facts, and what each is known for.
| State Farm | Progressive | NJM | |
|---|---|---|---|
| Overall score | 4.41 /5 ★★★★★ Highest overall | 4.22 /5 ★★★★★ | 4.35 /5 ★★★★★ |
| National rank | #1 | #5 | — |
| Best for | State Farm is the largest auto insurer in the US with the strongest local agent network and top-tier customer satisfaction | Progressive is the fifth-best car insurance overall with strong telematics savings and pioneering comparison-rate quoting | NJM is a mutual carrier with one of the strongest customer-satisfaction reputations in the industry |
| Read full review | State Farm review → | Progressive review → | NJM review → |
Rating breakdown
How each carrier scores on the dimensions we weight.
| Category | State Farm | Progressive | NJM |
|---|---|---|---|
| Customer experience | 5.00 · #1 | 4.40 · #5 | 4.80 |
| Coverage breadth | 4.85 · #2 | 4.70 · #3 | 4.20 |
| Affordability | 4.40 · #5 | 4.55 · #4 | 4.00 |
Pros and cons, side by side
What each carrier wins on, and where each one falls short.
State Farm
Full review →Pros
- Largest network of local agents in the US (19,000+)
- Top-tier J.D. Power customer satisfaction scores year after year
- Drive Safe & Save™ telematics program with significant discounts
- Strong claims experience with personalized agent support
- Best-in-class financial strength (AM Best A++)
Cons
- Base rates higher than GEICO and Progressive for many profiles
- Online quote and self-service tools lag digital-first competitors
- Limited availability of some niche coverages by state
- Less competitive for high-risk drivers compared to specialized insurers
Progressive
Full review →Pros
- Snapshot® usage-based program offers up to 30% discount for safe drivers
- Name Your Price® tool helps build coverage to fit budgets
- Strong multi-policy discount for bundling home and auto
- Wide availability across all 50 states with strong digital tools
- Robust comparison-quote tool shows competitor rates side-by-side
Cons
- Rates often increase at first renewal after introductory pricing
- Snapshot can also raise rates for risky driving habits like hard braking
- Mixed customer reviews on claims resolution speed
- Less competitive pricing for drivers with multiple incidents on record
NJM
Full review →Pros
- Industry-leading customer satisfaction in independent surveys year after year
- Mutual structure means dividends to policyholders, not shareholders
- Strong claims-handling reputation with very low complaint volumes
- Competitive pricing for clean records and mature drivers in its footprint
Cons
- Only available in NJ, PA, OH, MD, and CT — no national availability
- Limited brand presence and ad spend means fewer people know it exists
- Less aggressive on telematics and usage-based programs than digital natives
Coverage at a glance
What each carrier offers in standard policies.
State Farm
State Farm offers a comprehensive coverage menu typical of major car insurance carriers, with several add-ons that set it apart from competitors. The table below details the main add-ons available.
Add-on coverage
- Roadside Assistance — Towing, jump-starts, fuel delivery, lockout service, and flat tire changes
- Rideshare Coverage — Personal auto coverage extended for rideshare drivers between rides
- Personal Articles Policy — High-value items like jewelry, art, collectibles, and electronics
- Car Rental and Travel Expenses — Rental car costs and travel expenses after a covered accident away from home
Progressive
Progressive offers a comprehensive coverage menu typical of major car insurance carriers, with several add-ons that set it apart from competitors. The table below details the main add-ons available.
Add-on coverage
- Loan/Lease Payoff — Gap between your car's value and the remaining loan balance after a total loss
- Rental Car Reimbursement — Rental costs while your vehicle is repaired from a covered loss
- Custom Parts and Equipment Value — Aftermarket parts and equipment up to selected limits
- Pet Injury Coverage — Veterinary bills for pets injured in a covered accident
NJM
The bottom line
State Farm
State Farm earns an overall score of 4.41/5 in QuoteYeti's car insurance provider rankings. The carrier ranks #1 nationally, with particular strength in customer experience.
State Farm is best suited for drivers who value strong customer service over the lowest price. Base rates higher than GEICO and Progressive for many profiles is the most common drawback to weigh against the strengths.
As always, compare quotes from multiple insurers before committing. The right carrier depends on your specific profile — driving record, claims history, location, and coverage needs all shift the math.
Progressive
Progressive earns an overall score of 4.22/5 in QuoteYeti's car insurance provider rankings. The carrier ranks #5 nationally, with particular strength in coverage breadth.
Progressive is best suited for drivers who want a balance of price and service from an established carrier. Rates often increase at first renewal after introductory pricing is the most common drawback to weigh against the strengths.
As always, compare quotes from multiple insurers before committing. The right carrier depends on your specific profile — driving record, claims history, location, and coverage needs all shift the math.
NJM
If you're in NJ, PA, OH, MD, or CT, get a quote. NJM is one of the carriers most likely to actually deliver on what every insurance ad promises.
Read the full NJM reviewBefore you decide
Rankings are a starting point — your profile decides the rest.
These scores reflect our editorial research across cost, coverage, and customer experience. The right carrier for you still depends on your record, location, and vehicle, so read the full reviews before you commit.