Auto Insurance Comparison
The Hartford vs Metromile
Side-by-side comparison of The Hartford vs Metromile auto insurance — ratings, cost, coverage, customer experience, pros, cons. No sales pitch, just the research.
Quick verdict
The Hartford edges ahead Metromile in our overall scoring — but each carrier wins on different dimensions. See the breakdown below before deciding.
Head-to-head
Overall scores, key facts, and what each is known for.
| The Hartford | Metromile | |
|---|---|---|
| Overall score | 3.85 /5 ★★★★★ Highest overall | 3.65 /5 ★★★★★ |
| Best for | The Hartford has spent decades positioning itself as the auto carrier for AARP members — its exclusive partnership with AARP shapes both its discount stack and its underwriting | Metromile's pay-per-mile model is genuinely interesting for low-mileage drivers — work-from-home professionals, retirees, urban drivers — where the per-mile pricing can produce dramatically lower premiums |
| Read full review | The Hartford review → | Metromile review → |
Rating breakdown
How each carrier scores on the dimensions we weight.
| Category | The Hartford | Metromile |
|---|---|---|
| Customer experience | 4.20 | 3.40 |
| Coverage breadth | 4.00 | 3.30 |
| Affordability | 3.40 | 4.20 |
Pros and cons, side by side
What each carrier wins on, and where each one falls short.
The Hartford
Full review →Pros
- Exclusive AARP member discounts and benefits — competitive for the 50+ demographic
- Strong customer satisfaction and claims handling reputation
- RecoverCare and lifetime renewability features add real value for long-tenured customers
- Solid bundling discounts when combined with The Hartford home insurance
Cons
- Pricing is meaningfully less competitive for drivers under 50 or without AARP membership
- Younger drivers often find better rates at GEICO, Progressive, or USAA (if eligible)
- Coverage menu is solid but not as deep as Travelers or Auto-Owners for premium options
Metromile
Full review →Pros
- Low-mileage drivers
- Drivers looking for lower rates
- Drivers who value technology-focused insurance
Cons
- High-mileage drivers
- Those who want to bundle insurance types
- Drivers who want a robust set of coverage options
Coverage at a glance
What each carrier offers in standard policies.
The Hartford
Metromile
The bottom line
The Hartford
If you're 50+ and eligible for AARP, the Hartford should be in your quote set — its AARP partnership shapes the math in your favor. For younger drivers or those outside the AARP profile, broader carriers will usually price more competitively.
Read the full The Hartford reviewMetromile
Metromile (now Lemonade's auto product) is a genuinely good fit for low-mileage drivers. For typical commuters, the per-mile pricing makes it more expensive than mainstream alternatives.
Read the full Metromile reviewBefore you decide
Rankings are a starting point — your profile decides the rest.
These scores reflect our editorial research across cost, coverage, and customer experience. The right carrier for you still depends on your record, location, and vehicle, so read the full reviews before you commit.