Auto Insurance Comparison
Quick verdict
Chubb edges ahead Root in our overall scoring — but each carrier wins on different dimensions. See the breakdown below before deciding.
Head-to-head
Overall scores, key facts, and what each is known for.
| Chubb | Root | |
|---|---|---|
| Overall score | 3.85 /5 ★★★★★ Highest overall | 3.60 /5 ★★★★★ |
| Best for | Chubb is the gold-standard carrier for high-net-worth personal lines — its Masterpiece Auto policy is the benchmark for what coverage depth looks like at the top of the market | Root is a digital-native carrier built around a test-drive model — you install the app, drive for ~3 weeks, and Root prices your policy based on actual driving behavior |
| Read full review | Chubb review → | Root review → |
Rating breakdown
How each carrier scores on the dimensions we weight.
| Category | Chubb | Root |
|---|---|---|
| Customer experience | 4.40 | 3.50 |
| Coverage breadth | 4.70 | 3.50 |
| Affordability | 2.50 | 3.80 |
Pros and cons, side by side
What each carrier wins on, and where each one falls short.
Chubb
Full review →Pros
- Industry-leading coverage depth, including agreed-value collector-car coverage
- High liability limits and umbrella integration
- Strong claims-handling reputation for high-value losses
- Worldwide coverage options for international travelers
Cons
- Premium pricing — not competitive for mainstream shoppers
- Eligibility skews to high-net-worth households
- Distribution is through select independent agents, not direct
Root
Full review →Pros
- Low-mileage drivers
- Drivers who do everything to keep themselves safe on the road
- Prospective customers want to save on renters and vehicle insurance.
Cons
- high-risk drivers in the high-risk categories.
- Insurance agents who prioritize work
- drivers who seek a comprehensive insurance plan
Coverage at a glance
What each carrier offers in standard policies.
Chubb
Root
The bottom line
Chubb
Chubb is the right answer for high-net-worth households with valuable vehicles and complex coverage needs. For typical mainstream coverage, the value math doesn't work — look at GEICO, Progressive, or Travelers.
Read the full Chubb reviewRoot
Root is worth trying if you're a genuinely safe driver who's comfortable with a 3-week test and digital-only service. If you need immediate coverage or prefer human agents, look elsewhere.
Read the full Root reviewBefore you decide
Rankings are a starting point — your profile decides the rest.
These scores reflect our editorial research across cost, coverage, and customer experience. The right carrier for you still depends on your record, location, and vehicle, so read the full reviews before you commit.