Auto Insurance Comparison
Amica Mutual vs National General
Side-by-side comparison of Amica Mutual vs National General auto insurance — ratings, cost, coverage, customer experience, pros, cons. No sales pitch, just the research.
Quick verdict
Amica Mutual comes out clearly ahead National General in our overall scoring — but each carrier wins on different dimensions. See the breakdown below before deciding.
Head-to-head
Overall scores, key facts, and what each is known for.
| Amica Mutual | National General | |
|---|---|---|
| Overall score | 3.95 /5 ★★★★★ Highest overall | 3.55 /5 ★★★★★ |
| Best for | Amica is the carrier you choose when service quality matters more than price | National General is Allstate's non-standard and specialty subsidiary, acquired in 2021 |
| Read full review | Amica Mutual review → | National General review → |
Rating breakdown
How each carrier scores on the dimensions we weight.
| Category | Amica Mutual | National General |
|---|---|---|
| Customer experience | 4.60 | 3.40 |
| Coverage breadth | 4.20 | 3.70 |
| Affordability | 3.00 | 3.60 |
Pros and cons, side by side
What each carrier wins on, and where each one falls short.
Amica Mutual
Full review →Pros
- High customer satisfaction ratings: Amica is known for its excellent customer service and has consistently high ratings in customer satisfaction surveys.
- Robust coverage options: Amica offers a wide range of coverage options for car insurance, including liability, collision, and comprehensive coverage.
- Good optional coverage offerings: Amica offers several optional coverage options, such as roadside assistance, rental reimbursement, and glass coverage, which can provide additional protection and peace of mind.
- Decent discounts available: Amica offers several discounts for car insurance, such as multi-policy discounts, safe driving discounts, and loyalty discounts, which can help drivers save money on their premiums.
- Strong financial stability: Amica has a strong financial stability rating and has been in business for over 100 years, which can give drivers confidence in their insurance provider.
Cons
- High rates: Amica's rates are generally higher than other car insurance providers, which can make it less affordable for some drivers.
- Higher-than-average level of complaints: Despite its high customer satisfaction ratings, Amica has a higher-than-average level of complaints filed with the National Association of Insurance Commissioners (NAIC).
- Not available in all states: Amica only offers car insurance in 49 states, so drivers in certain areas may not be able to use Amica as their insurance provider.
National General
Full review →Pros
- Available in all 50 states for non-standard auto
- Strong specialty lines including RV and motorcycle insurance
- Backed by Allstate financial strength
- Accepts SR-22 and high-risk profiles
Cons
- Customer satisfaction trends below industry averages
- Not competitive for standard-risk drivers
- Coverage menu varies meaningfully by state and risk profile
Coverage at a glance
What each carrier offers in standard policies.
Amica Mutual
National General
The bottom line
Amica Mutual
Amica is the right answer if customer service is your top priority and price is a tiebreaker. If price is your top priority, you can save 20-40% with USAA (if eligible) or GEICO without giving up much for most drivers.
Read the full Amica Mutual reviewNational General
National General fits the non-standard niche or specialty needs (RV, motorcycle). Standard-risk auto shoppers will find better rates and service at mainstream carriers.
Read the full National General reviewBefore you decide
Rankings are a starting point — your profile decides the rest.
These scores reflect our editorial research across cost, coverage, and customer experience. The right carrier for you still depends on your record, location, and vehicle, so read the full reviews before you commit.