Auto Insurance Comparison
Amica Mutual vs MetLife
Side-by-side comparison of Amica Mutual vs MetLife auto insurance — ratings, cost, coverage, customer experience, pros, cons. No sales pitch, just the research.
Quick verdict
Amica Mutual comes out clearly ahead MetLife in our overall scoring — but each carrier wins on different dimensions. See the breakdown below before deciding.
Head-to-head
Overall scores, key facts, and what each is known for.
| Amica Mutual | MetLife | |
|---|---|---|
| Overall score | 3.95 /5 ★★★★★ Highest overall | 3.60 /5 ★★★★★ |
| Best for | Amica is the carrier you choose when service quality matters more than price | MetLife exited the U |
| Read full review | Amica Mutual review → | MetLife review → |
Rating breakdown
How each carrier scores on the dimensions we weight.
| Category | Amica Mutual | MetLife |
|---|---|---|
| Customer experience | 4.60 | 3.60 |
| Coverage breadth | 4.20 | 3.80 |
| Affordability | 3.00 | 3.40 |
Pros and cons, side by side
What each carrier wins on, and where each one falls short.
Amica Mutual
Full review →Pros
- High customer satisfaction ratings: Amica is known for its excellent customer service and has consistently high ratings in customer satisfaction surveys.
- Robust coverage options: Amica offers a wide range of coverage options for car insurance, including liability, collision, and comprehensive coverage.
- Good optional coverage offerings: Amica offers several optional coverage options, such as roadside assistance, rental reimbursement, and glass coverage, which can provide additional protection and peace of mind.
- Decent discounts available: Amica offers several discounts for car insurance, such as multi-policy discounts, safe driving discounts, and loyalty discounts, which can help drivers save money on their premiums.
- Strong financial stability: Amica has a strong financial stability rating and has been in business for over 100 years, which can give drivers confidence in their insurance provider.
Cons
- High rates: Amica's rates are generally higher than other car insurance providers, which can make it less affordable for some drivers.
- Higher-than-average level of complaints: Despite its high customer satisfaction ratings, Amica has a higher-than-average level of complaints filed with the National Association of Insurance Commissioners (NAIC).
- Not available in all states: Amica only offers car insurance in 49 states, so drivers in certain areas may not be able to use Amica as their insurance provider.
MetLife
Full review →Pros
- Strong financial backing during its time as a personal auto carrier
- Solid claims-handling reputation among legacy policyholders
- Brand recognition and trust from decades in the personal-lines market
Cons
- No longer writing new U.S. auto policies — the business sold to Farmers in 2021
- Existing policies transitioned to Farmers administration, which may have shifted service quality and rates
- If you're shopping for a new policy today, MetLife is not an active option
Coverage at a glance
What each carrier offers in standard policies.
Amica Mutual
MetLife
The bottom line
Amica Mutual
Amica is the right answer if customer service is your top priority and price is a tiebreaker. If price is your top priority, you can save 20-40% with USAA (if eligible) or GEICO without giving up much for most drivers.
Read the full Amica Mutual reviewMetLife
MetLife is no longer an active U.S. personal auto carrier. If you're shopping now, see our Farmers review for the current picture — that's the carrier administering the former MetLife book.
Read the full MetLife reviewBefore you decide
Rankings are a starting point — your profile decides the rest.
These scores reflect our editorial research across cost, coverage, and customer experience. The right carrier for you still depends on your record, location, and vehicle, so read the full reviews before you commit.