Auto Insurance Comparison

Amica Mutual vs Kemper

Side-by-side comparison of Amica Mutual vs Kemper auto insurance — ratings, cost, coverage, customer experience, pros, cons. No sales pitch, just the research.

Read the full reviews: Amica Mutual →Kemper →
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Quick verdict

Amica Mutual comes out clearly ahead Kemper in our overall scoring — but each carrier wins on different dimensions. See the breakdown below before deciding.

Head-to-head

Overall scores, key facts, and what each is known for.

 
Amica Mutual
Kemper
Overall score
3.95 /5
Highest overall
3.55 /5
Best for Amica is the carrier you choose when service quality matters more than price Kemper is a diversified carrier with a major non-standard auto presence and several specialty sub-brands
Read full review Amica Mutual review → Kemper review →

Rating breakdown

How each carrier scores on the dimensions we weight.

Category Amica Mutual Kemper
Customer experience 4.60 3.30
Coverage breadth 4.20 3.60
Affordability 3.00 3.70

Pros and cons, side by side

What each carrier wins on, and where each one falls short.

Amica Mutual

Full review →

Pros

  • High customer satisfaction ratings: Amica is known for its excellent customer service and has consistently high ratings in customer satisfaction surveys.
  • Robust coverage options: Amica offers a wide range of coverage options for car insurance, including liability, collision, and comprehensive coverage.
  • Good optional coverage offerings: Amica offers several optional coverage options, such as roadside assistance, rental reimbursement, and glass coverage, which can provide additional protection and peace of mind.
  • Decent discounts available: Amica offers several discounts for car insurance, such as multi-policy discounts, safe driving discounts, and loyalty discounts, which can help drivers save money on their premiums.
  • Strong financial stability: Amica has a strong financial stability rating and has been in business for over 100 years, which can give drivers confidence in their insurance provider.

Cons

  • High rates: Amica's rates are generally higher than other car insurance providers, which can make it less affordable for some drivers.
  • Higher-than-average level of complaints: Despite its high customer satisfaction ratings, Amica has a higher-than-average level of complaints filed with the National Association of Insurance Commissioners (NAIC).
  • Not available in all states: Amica only offers car insurance in 49 states, so drivers in certain areas may not be able to use Amica as their insurance provider.

Pros

  • Strong specialty positioning for non-standard auto and Hispanic-market customers
  • Quick online quoting with bilingual service in key markets
  • Backed by parent company financial strength
  • Accepts SR-22 and high-risk profiles

Cons

  • Kemper does not have a telematics program. 
  • Kemper does provide a mobile application, but its capabilities are restricted, and its website is sparse.

Coverage at a glance

What each carrier offers in standard policies.

Amica Mutual

Kemper

The bottom line

Amica Mutual

Amica is the right answer if customer service is your top priority and price is a tiebreaker. If price is your top priority, you can save 20-40% with USAA (if eligible) or GEICO without giving up much for most drivers.

Read the full Amica Mutual review

Kemper

Kemper makes sense for non-standard risk or Spanish-language service needs in its core states. For standard-risk shoppers, mainstream carriers typically price more aggressively.

Read the full Kemper review

Before you decide

Rankings are a starting point — your profile decides the rest.

These scores reflect our editorial research across cost, coverage, and customer experience. The right carrier for you still depends on your record, location, and vehicle, so read the full reviews before you commit.