Auto Insurance Comparison
Allstate vs American Family
Side-by-side comparison of Allstate vs American Family auto insurance — ratings, cost, coverage, customer experience, pros, cons. No sales pitch, just the research.
Quick verdict
Allstate edges ahead American Family in our overall scoring — but each carrier wins on different dimensions. See the breakdown below before deciding.
Head-to-head
Overall scores, key facts, and what each is known for.
| Allstate | American Family | |
|---|---|---|
| Overall score | 4.05 /5 ★★★★★ Highest overall | 3.85 /5 ★★★★★ |
| National rank | #6 | — |
| Best for | Allstate is a comprehensive auto coverage with strong agent support, Drivewise rewards, and accident-forgiveness options | American Family is a Midwest-rooted mutual carrier that ranks consistently well on customer satisfaction and offers a usage-based program with real teeth |
| Read full review | Allstate review → | American Family review → |
Rating breakdown
How each carrier scores on the dimensions we weight.
| Category | Allstate | American Family |
|---|---|---|
| Customer experience | 4.55 · #4 | 4.00 |
| Coverage breadth | 4.55 · #4 | 4.10 |
| Affordability | 4.25 · #6 | 3.50 |
Pros and cons, side by side
What each carrier wins on, and where each one falls short.
Allstate
Full review →Pros
- Drivewise® telematics returns cash back every six months for safe driving
- Accident forgiveness available as a policy add-on
- Strong nationwide agent network with personalized service
- Pay-per-mile Milewise® option for low-mileage drivers
- Claim Satisfaction Guarantee program for eligible policyholders
Cons
- Above-average base rates for most driver profiles
- Drivewise can raise rates for hard braking or late-night driving
- Pricing structure can be complex with many optional add-ons
- Customer satisfaction varies significantly by region
American Family
Full review →Pros
- American Family provides a variety of savings on vehicle insurance coverage.
- The firm also offers numerous other types of insurance, which may be combined to save money.
- American Family's mobile app is simple to use and includes features like tracking claim progress, scheduling payments, and calling roadside help.
Cons
- Because American Family does not offer a comprehensive list of extra coverage enhancements or endorsements for vehicle policies, customers with more sophisticated insurance needs should continue their research.
- While homeowners rated American Family vehicle insurance positively, renters rated this provider below average in our Customer Satisfaction Survey.
Coverage at a glance
What each carrier offers in standard policies.
Allstate
Allstate offers a comprehensive coverage menu typical of major car insurance carriers, with several add-ons that set it apart from competitors. The table below details the main add-ons available.
Add-on coverage
- Milewise (Pay-Per-Mile) — Personal auto coverage based on actual miles driven
- Accident Forgiveness — Prevents rate increases after your first at-fault accident
- Deductible Rewards — Reduces your collision deductible $100 per year of safe driving
- New Car Replacement — Pays for a brand-new car after a covered total loss of your new car
American Family
The bottom line
Allstate
Allstate earns an overall score of 4.05/5 in QuoteYeti's car insurance provider rankings. The carrier ranks #6 nationally, with particular strength in specific specialty areas.
Allstate is best suited for drivers who want a balance of price and service from an established carrier. Above-average base rates for most driver profiles is the most common drawback to weigh against the strengths.
As always, compare quotes from multiple insurers before committing. The right carrier depends on your specific profile — driving record, claims history, location, and coverage needs all shift the math.
American Family
American Family is a solid pick in the Midwest and Western states where it operates. If you're outside its footprint or shopping purely on rate, broader carriers will usually price more aggressively.
Read the full American Family reviewBefore you decide
Rankings are a starting point — your profile decides the rest.
These scores reflect our editorial research across cost, coverage, and customer experience. The right carrier for you still depends on your record, location, and vehicle, so read the full reviews before you commit.