Quick verdict
AAA edges ahead MetLife in our overall scoring — but each carrier wins on different dimensions. See the breakdown below before deciding.
Head-to-head
Overall scores, key facts, and what each is known for.
| AAA | MetLife | |
|---|---|---|
| Overall score | 3.75 /5 ★★★★★ Highest overall | 3.60 /5 ★★★★★ |
| Best for | AAA sits at the intersection of insurance and membership — its auto coverage is competitive on service and roadside, but headline rates frequently run above more pure-play competitors like GEICO or Progressive | MetLife exited the U |
| Read full review | AAA review → | MetLife review → |
Rating breakdown
How each carrier scores on the dimensions we weight.
| Category | AAA | MetLife |
|---|---|---|
| Customer experience | 4.30 | 3.60 |
| Coverage breadth | 4.00 | 3.80 |
| Affordability | 3.00 | 3.40 |
Pros and cons, side by side
What each carrier wins on, and where each one falls short.
AAA
Full review →Pros
- Roadside assistance and member benefits genuinely earn the brand's reputation
- Strong claims-handling and agent service in most regions
- Broad coverage options with consistent multi-state availability
- Solid bundling discounts for members with home or life policies
Cons
- Headline rates typically run above the national average for non-members or light users
- Quality varies meaningfully by regional AAA club — service and pricing aren't uniform
- Not the best fit for high-risk drivers or drivers seeking the lowest possible rate
MetLife
Full review →Pros
- Strong financial backing during its time as a personal auto carrier
- Solid claims-handling reputation among legacy policyholders
- Brand recognition and trust from decades in the personal-lines market
Cons
- No longer writing new U.S. auto policies — the business sold to Farmers in 2021
- Existing policies transitioned to Farmers administration, which may have shifted service quality and rates
- If you're shopping for a new policy today, MetLife is not an active option
Coverage at a glance
What each carrier offers in standard policies.
AAA
MetLife
The bottom line
AAA
AAA makes sense if you'd use the membership perks anyway. If you're a careful driver who just wants the cheapest competent coverage, USAA (if eligible) or GEICO typically beat AAA on price by a comfortable margin.
Read the full AAA reviewMetLife
MetLife is no longer an active U.S. personal auto carrier. If you're shopping now, see our Farmers review for the current picture — that's the carrier administering the former MetLife book.
Read the full MetLife reviewBefore you decide
Rankings are a starting point — your profile decides the rest.
These scores reflect our editorial research across cost, coverage, and customer experience. The right carrier for you still depends on your record, location, and vehicle, so read the full reviews before you commit.