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The Hartford Insurance Review


Jeff Springer

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The Hartford

The Hartford

690 Asylum Avenue
Hartford, CT 06155

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Hartford Insurance provides many insurance choices. The Hartford, which has an older driver clientele, offers unique incentives to AARP members through its partnership with the group. Despite its below-average ranking for overall client satisfaction from JD Power, The Hartford’s financial health is excellent. Based on a national insurance commissioners’ organization report, the firm has a low complaint ratio (NAIC).

The Hartford offers savings and user ratings. Let’s have a look at their insurance policies and alternatives.

The Hartford Insurance Ratings for 2021

  • Claims satisfaction (J.D. Power) — Excellent. The Hartford was named one of the top-rated insurance firms in J.D. Power’s latest analysis of satisfaction with vehicle insurance claims.
  • Customer satisfaction (J.D. Power) — Above average. The Hartford has an above-average rating for overall customer satisfaction in the J.D. Power report.
  • Financial strength — Excellent. According to AM Best, Hartford’s ability to meet claims obligations is rated as “Excellent.”
  • NAIC Rating — About average. According to the NAIC, The Hartford had an average amount of complaints concerning its recent financial accounting.

The Hartford car insurance Advantage Program options

For basic coverage like liability, uninsured motorist, and comprehensive, The Hartford offers insurance choices. In addition, it offers specialized coverage and exclusive perks..

Lifetime renewability auto insurance

You can renew your vehicle insurance as long as you fulfill certain criteria (for example, paying on time, holding a valid driver’s license, etc.).

12-month auto insurance rate protection

The Hartford keeps its premiums constant for a whole year, unlike many other insurance firms that change rates every six months. The insurance company won’t let you be surprised by premium hikes during your policy period.


If you’re hurt in a car accident and are unable to do the things that are vital to your house, The Hartford offers the possibility to recoup your expenses. This also involves reimbursing them for such activities as cleaning and preparing meals and walking the dog.

New car replacement coverage

If your automobile is totaled in the first 15 months or 15,000 miles, the insurance company will give you a new vehicle. The Hartford offers a vehicle replacement program that provides an automobile of the same make, model, and specifications as your previous car, and they do not charge for depreciation.

Lifetime car repair assurance

Hartford will pay for auto repairs following a claim if you use a shop they’ve authorized.

24/7 car insurance claims hotline

A Hartford vehicle insurance coverage provides 24/7 assistance for filing claims.

The Hartford Advantage Plus Program benefits

The Advantage Plus Program provides customers with extra car insurance coverage.

First accident forgiveness

If your vehicle policy drivers have a clean driving record for five years, you might receive accident forgiveness. In other words, you can avoid an increase in your insurance costs by getting an accident forgiveness waiver.

Disappearing deductible

The deductible on your collision coverage might decrease to $0 if you have a clean driving record.

One deductible

If your house and auto are both affected by the same claim, you just pay one deductible.

Deductible waived for a not-at-fault-accident

The Hartford, in most instances, will eliminate the collision deductible if you’re in a vehicle accident and weren’t determined to be at fault.

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The Hartford insurance discounts

AARP members may look forward to additional advantages simply for joining up with The Hartford’s partnership. But with The Hartford, there are several ways to save on vehicle insurance. Why don’t you check out the various insurance savings The Hartford provides its customers?

  • Good student. If you are a full-time student between the ages of 16 and 25, have a B average or better (3.0 on a 4.0 scale), and are listed as a driver on the policy, you may be eligible for a car insurance discount.
  • Driver training. For most states, insurance providers provide a lower rate for driver’s insurance if you’re under 21 and have completed a training course.
  • Defensive driver course. In order to qualify for this discount, take a defensive driving course.
  • Anti-theft device. This helps you to avoid a higher premium for your comprehensive insurance coverage via The Hartford.
  • Airbags. Purchase a car with two or more airbags for an even better deal.
  • Fuel type. Hartford insurance offers hybrid and electric car owners additional savings.

Additional discounts

  • Bundling. The Hartford provides a number of different forms of insurance coverage, including giving you discounts of up to 5 percent on vehicle insurance and up to 20 percent on homes, condo, or renters insurance if you bundle your coverage.
  • Paid-in-full discount. There is a reward for paying in full: an extra discount.

Is The Hartford the right insurance company for you?

AARP members may want to explore The Hartford if they are also seeing higher prices from other insurance providers due to their age. Young drivers, however, may not find the policies advantageous. The Hartford has a good reputation and a long history of ethical procedures in the car and house insurance business, so it is an excellent pick. 

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